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IRCTC is subsidiary company of the Indian Railways. IRCTC is offering multiple services such as catering, tourism and online ticket booking of Indian railway as well as flight ticket booking system. Millions of users are using IRCTC daily for online ticket book for Indian railway. You can’t believe every day at 11 o’clock IRCTC is close because of traffic. Million users are booking ticket online and cancelled ticket. You can get payment online and refund online in the bank account. You can book Indian Railway ticket any of time within 24 hours through IRCTC. IRCTC customer care number is always available for IRCTC user.

IRCTC Customer Care

We are going to share IRCTC customer care number as well as IRCTC Toll free helpline number for passenger assistance. Passenger can register their complaints any time to call IRCTC toll free customer care number and get inquiry and information about the train, ticket, PNR and many more. You can use IRCTC customer care number for inquiry about refund and PNR status as well as train Status. You can also track PNR and Train Status through IRCTC.

If you have any complain or feedback you can contact with IRCTC customer care number. There are multiple ways to contact with IRCTC customer care such as customer care number, toll free number, email id, website contact form, social media profile and office address.

IRCTC Customer Care Number

We are going to share IRCTC toll free customer care number for inquiry, complain and feedback. You can call at 1800 111 139 and 139 24X7 Hours without any charge. You can also get all the details of train and ticket as well as refund. You can dial 1800 1034 139 for e-catering services. if you have any complaint regarding food than you should dial 1800 111 321(Toll free). You can dial 1322 and 182 for security related issue. if you facing any issue in IRCTC than dial 138.

IRCTC Customer Care Email ID

Now, we are going to share IRCTC customer care email ID for send for complain, feedback, inquiry about refund and payment. you can send mail at for tourism related issue. You can send  mail at cancellation IRCTC Ticket.  You can send mail for feedback and complain.

IRCTC Customer care SMS

You can get all the information through SMS. if you have any queries related to Time related than you send Type TIME and send 139 with register mobile number. You can also know the PNR Status of train through Type PNR No and send 139 with register mobile number. you can also get the arrival and departure time information of your train to type AD and send 139 from your register mobile number.

IRCTC Customer Care Number

We are going to share IRCTC customer care number for all top cities with Mail ID and Address with Phone number. you can use this number for IRCTC customer care.

IRCTC Customer Care Number City for General inquiry

  • Ahmedabad: 079-2530-0000
  • Bangalore: 080-2530-0000
  • Chandigarh: 172-2530-0000
  • Chennai: 044-2530-0000
  • Delhi: 011-3934-0000
  • Hyderabad:040-2530-0000
  • Mumbai: 022-2530-0000

IRCTC Customer Care Number city for catering

  • Central Control Number: 11-23345300
  • Chennai: 044-25353341
  • Delhi: 011-23221147
  • Mumbai: 022-22618067
  • Hyderabad: 040-27716145
  • Kolkata: 033-26601743
  • Delhi: 011-39340000
  • Chennai: 044 -25300000

IRCTC Customer Care Number city for Tourism

  • Chennai: 044- 64594959
  • Delhi: 011- 23701100
  • Kolkata: 033- 22439045
  • Mumbai: 022- 22644378
  • Hyderabad: 040-66201263, 040-55201264

IRCTC Office address

Corporate Office New Delhi
B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi-110001
IRCTC Customer Care Number : 011-23311263/64, 23314752
Email ID:
Fax No. 011-23311259
Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041
IRCTC Customer Care Number :
Fax No. 011-25949773
Tourism Faciliation Center
B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi – 110001
Tel.No. 011-23701145/46/47
Fax No. 011-23701185
Email Id:
Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
Tel.No. 0522-2305522
Fax No. 0522-2305533
Internet Ticketing Services
Internet Ticketing, State Entry Road, IRCA Building, New Delhi-110055
Delhi Customer Care No.: 011-39340000
Chenai Customer Care No.: 044 25300000
Fax No: 011-23345400
Email Id:
North Zone
Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002
Tel.No.: – 011-23234763, 23221146
Fax: – 011-23210321
Email Id:,
708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway, Banipark, Jaipur- 302016
Tel.No. 0141-4020194, 4020198
Fax No. 0141-4020193
SCO-80-81-8, Sector -34A, Chandigarh -160034
Tel.No. 0172-4645795, 6572156
Fax No. 0172-4645795
Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001
Tel.No. 033-22439045, 22133207
Fax No. 033-22439046
Email Id:
Rail Neer Plant, Loco Colony, South of RPF Barracks, Khagaul, Danapur, Patna- 801105
Tel.No. 06115-232557,0612- 6500650,
Fax No. 06115-232557
A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023
Tele No.: 0674-2303657, 06742303658,
Fax No.: 0674-2301853
Local DHR Tourism Coordinator
Mobile No.: 9434049405
(Siliguri,New jalpaiguri,Darjeeling)
Boscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001
Tel.No. 0612-2205801, 2213993
Fax No. 0612-2213993
C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Rajaji Nagar, Banglore -560010
Tele: 080-22960014,
Fax No. 080-23123877
4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
Tel.No. 0361-2737123
Fax No. 0361-2367122
2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001
Tel.No. 022-22618062, 22618063, 22618064
Fax No. 022-22618066
Email Id:
2nd Floor, Paryawas Bhavan, Block-4 ,Arera Hills, Bhopal – 462011
Tel.No. 0755- 2577011, 4285226 ,
Fax No. 0755 – 4057982
5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road,
Tel.No. 079-26582673-75
Fax No. 079-26580735
6A,The Rain Tree Place,No. 9 Mc Nicholas Road,Chetpet,Chennai 600031
Tel.No. 044-28363453
Fax No. 044-28361997
South Zone Control: 044-28362430
Email Id:
Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station Village And Post Palur, Taluk- Chengalpattu, Distric- Kanchipuram- 603101
Tel.No. 044-27437007
Sail-Harcad 1st Floor Building No.40/8194, Convent Road, Koachin- 682035
Tel.No. 0484-2382991-92
Fax No. 0484-2382990
9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Andhra Pradesh – 500003
Tel.No. 040-27702401, 27702407, 27808899
Fax No. 040 – 27715983
Email Id:

IRCTC Customer Care Number



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